What customers are saying about Remoov

We aggregate reviews from Google, Yelp and Nextdoor so you don't have to search around.

⭐️ 4.8 on
⭐️ 4.8 on
⭐️ 4.8 on

Remoov is an on-demand moving, consignment, donation and recycling service pickup operating across San Francisco, Los Angeles, Orange County and Phoenix. We've collected customer reviews from across the main review platforms to give you an unfiltered look at what it's like to actually use them. The good, the occasional bad, and everything in between.

Remoov is an on-demand resale, donation, junk hauling and moving service operating across the San Francisco Bay Area, Los Angeles, Orange County and Phoenix markets.
We’ve collected actual customer reviews from across the main review platforms to give you a look at what it’s like to use their service. The good, the occasional bad, and everything in between

5
Professional fast pickup. They took great care moving my large heavy 3 piece sectional sofa from my home.
Professional fast pickup. They took great care moving my large heavy 3 piece sectional sofa from my home.
D H
Google
5
These guys were the real deal. Bob and his team did an amazing job delcuttering. They were fast and smooth. Worth what I paid for it.
These guys were the real deal. Bob and his team did an amazing job delcuttering. They were fast and smooth. Worth what I paid for it.
Ahmad Zamil
Google
5
Excellent pick up service. Submitting the estimate and scheduling the pick up was an easy process. They communicated they were able to pick up earlier than the scheduled time and arrived promptly.
Excellent pick up service. Submitting the estimate and scheduling the pick up was an easy process. They communicated they were able to pick up earlier than the scheduled time and arrived promptly.
Angela Lin
Google
5
We had a fantastic experience with Remoov today! We live in a top-floor apartment that's notoriously tricky to move furniture in and out of, and the team handled everything flawlessly. When one of our larger pieces proved difficult to get down the stairwell, they took their time and found a creative solution — all without breaking a sweat. As a family of four in the middle of a relocation, we really needed things to go smoothly, and Remoov delivered. Patient, professional, and genuinely impressive from start to finish. Highly recommend!
We had a fantastic experience with Remoov today! We live in a top-floor apartment that's notoriously tricky to move furniture in and out of, and the team handled everything flawlessly. When one of our larger pieces proved difficult to get down the stairwell, they took their time and found a creative solution — all without breaking a sweat. As a family of four in the middle of a relocation, we really needed things to go smoothly, and Remoov delivered. Patient, professional, and genuinely impressive from start to finish. Highly recommend!
Ellie Dunne
Google
5
excellent crew
excellent crew
Matt Langlois
Google
5
Easy to schedule. Very professional and fast. Greatly appreciate the help
Easy to schedule. Very professional and fast. Greatly appreciate the help
Oren S
Google
5
Alex and his partner were very helpful and fast. Got everything out and were a pleasure to chat with.
Alex and his partner were very helpful and fast. Got everything out and were a pleasure to chat with.
Derek Wang
Google
5
Remoov collected some large conference tables when I closed my office. They were careful, efficient, and thorough with removing these large items.
Remoov collected some large conference tables when I closed my office. They were careful, efficient, and thorough with removing these large items.
Tom Beach
Google
4
All's Well That Ends Well - Part 1 5 STARS for the PICKUP/HAULING TEAM!! With a house stuffed w/ furniture/furnishings that I needed cleared out --sold, donated or recycled-- I tried Remoov. Last Wednesday (Sept 2), the team of 5 guys and two 24 foot trucks did an AMAZING job in 3 hours. Very large, delicate and heavy Thai teak carvings and statues, large furniture pieces and everything else got loaded onto the trucks. Items tagged for "consignment/sale" received white glove handling; items for donation/recycle, not so much but understandable and acceptable to me. Things did not start out so well with Remoov: initially (Tues Aug 11), it was easy to find info on their website and start uploading photos of everything. BUT I had lots of stuff and 100+ photos. I called to ask about an onsite walkthrough and was told I didn't qualify. On Wednesday, Aug 12th I uploaded many photos, with intermittent 404 error messages (which meant I couldn't review what I had submitted to check for errors), but eventually I completed their photo-upload process. On Saturday Aug 15th I emailed asking for a status update and received a prompt reply that I should get their estimate by Monday. On Tuesday Aug 18, I emailed again as I did not receive an estimate and I was locked out w/ 404 error messages. On Thurs Aug 20th, after no response to my Tues email, I emailed again saying that if I didn't hear back by EOB Friday I'd assume they didn't want the job and look elsewhere (which I was doing anyway). On Friday Aug 21, they responded w apologies stating I should have my estimate Monday. No estimate on Monday, but on Tues Aug 25 Remoov emailed to say they were actively working on the estimate (and noted the large volume of stuff I had). On Thu Aug 27 I emailed again and was promised the estimate later that day. FINALLY, on Friday Aug 28 I received the estimate -- which I will review separately once Remoov completes the sell / donate process. Scheduling the pickup was relatively easy except customer service had to intervene to schedule 2 trucks and 5 guys for the large job. The crew arrived on time (well within the 3 hour window). They were friendly, efficient and careful and that's why Remoov is getting 4 stars which I'll revise if necessary to reflect the sale / donation process. End of Part 1
All's Well That Ends Well - Part 1 5 STARS for the PICKUP/HAULING TEAM!! With a house stuffed w/ furniture/furnishings that I needed cleared out --sold, donated or recycled-- I tried Remoov. Last Wednesday (Sept 2), the team of 5 guys and two 24 foot trucks did an AMAZING job in 3 hours. Very large, delicate and heavy Thai teak carvings and statues, large furniture pieces and everything else got loaded onto the trucks. Items tagged for "consignment/sale" received white glove handling; items for donation/recycle, not so much but understandable and acceptable to me. Things did not start out so well with Remoov: initially (Tues Aug 11), it was easy to find info on their website and start uploading photos of everything. BUT I had lots of stuff and 100+ photos. I called to ask about an onsite walkthrough and was told I didn't qualify. On Wednesday, Aug 12th I uploaded many photos, with intermittent 404 error messages (which meant I couldn't review what I had submitted to check for errors), but eventually I completed their photo-upload process. On Saturday Aug 15th I emailed asking for a status update and received a prompt reply that I should get their estimate by Monday. On Tuesday Aug 18, I emailed again as I did not receive an estimate and I was locked out w/ 404 error messages. On Thurs Aug 20th, after no response to my Tues email, I emailed again saying that if I didn't hear back by EOB Friday I'd assume they didn't want the job and look elsewhere (which I was doing anyway). On Friday Aug 21, they responded w apologies stating I should have my estimate Monday. No estimate on Monday, but on Tues Aug 25 Remoov emailed to say they were actively working on the estimate (and noted the large volume of stuff I had). On Thu Aug 27 I emailed again and was promised the estimate later that day. FINALLY, on Friday Aug 28 I received the estimate -- which I will review separately once Remoov completes the sell / donate process. Scheduling the pickup was relatively easy except customer service had to intervene to schedule 2 trucks and 5 guys for the large job. The crew arrived on time (well within the 3 hour window). They were friendly, efficient and careful and that's why Remoov is getting 4 stars which I'll revise if necessary to reflect the sale / donation process. End of Part 1
Paul
Yelp
4
Went amazingly well. Great response time and earlier than expected pick up time! However, the pricing, outrageous. $250 to pickup and dispose of a Wayfair table, that's how much the table cost.
Went amazingly well. Great response time and earlier than expected pick up time! However, the pricing, outrageous. $250 to pickup and dispose of a Wayfair table, that's how much the table cost.
Ean M.
Yelp
4
The movers were very polite and efficient. We left three rooms in our parents' house with stuff in place (not packed) and they took care of it for a very reasonable fee. Process of booking and scheduling was easy online. Do pick up the phone and call if you have any concerns, you'll get a real person to explain everything. Please also be aware that the client's opinion of what's sellable might not match...um...reality. We had a dining set we thought might sell, but the movers kindly explained that older (not antique) stuff and even normal wear-and-tear can mean a thing really can only be donated. That doesn't mean it won't still be reused which was my ultimate goal.
The movers were very polite and efficient. We left three rooms in our parents' house with stuff in place (not packed) and they took care of it for a very reasonable fee. Process of booking and scheduling was easy online. Do pick up the phone and call if you have any concerns, you'll get a real person to explain everything. Please also be aware that the client's opinion of what's sellable might not match...um...reality. We had a dining set we thought might sell, but the movers kindly explained that older (not antique) stuff and even normal wear-and-tear can mean a thing really can only be donated. That doesn't mean it won't still be reused which was my ultimate goal.
Shimi R.
Yelp
4
I requested some removal of furniture. The 2 employees were on time, fast, friendly & efficient. I don't like that the price changed from $238 to $280 once furniture was removed. Besides that, the company was great.
I requested some removal of furniture. The 2 employees were on time, fast, friendly & efficient. I don't like that the price changed from $238 to $280 once furniture was removed. Besides that, the company was great.
Laura A.
Yelp
4
three guys were efficient, careful and friendly.
three guys were efficient, careful and friendly.
Lauri Nelson
Google
4
Site easy to use and able to reach reps by phone. Process well explained. Movers Israel and partner arrived within timeframe and were careful removing large items without causing damage. Of note, though deserving, they do expect at least a 15% tip. Little hard on us seniors purging and hoping to minimize costs. Would still use their services again.
Site easy to use and able to reach reps by phone. Process well explained. Movers Israel and partner arrived within timeframe and were careful removing large items without causing damage. Of note, though deserving, they do expect at least a 15% tip. Little hard on us seniors purging and hoping to minimize costs. Would still use their services again.
lynda pugliese
Google
4
The move went very well. The movers were great, hard workers with great communications. Would use them again.
The move went very well. The movers were great, hard workers with great communications. Would use them again.
Bruce Wertman
Google
4
This was my first time selling and purchasing furniture with this business. Overall, the entire process was seamless; I requested my new couch to be delivered and old couch to be picked up. The customer service team was extremely professional, patient, and accommodating. As for the movers, they were well-equipped (brought fabric covers to place on floor for the couches), but not cautious at all. When moving my couch, the movers scraped my apartment wall, leaving a very noticeable mark that I now have to figure out how to cover. Additionally, the movers didn't use the fabric cover on the new couch, so the side of the couch was being dragged on the dirty floor at one point. Slightly disappointed with the moving experience part as I paid a lot of money for the service. However, I do plan to purchase (smaller items that I can personally move) again.
This was my first time selling and purchasing furniture with this business. Overall, the entire process was seamless; I requested my new couch to be delivered and old couch to be picked up. The customer service team was extremely professional, patient, and accommodating. As for the movers, they were well-equipped (brought fabric covers to place on floor for the couches), but not cautious at all. When moving my couch, the movers scraped my apartment wall, leaving a very noticeable mark that I now have to figure out how to cover. Additionally, the movers didn't use the fabric cover on the new couch, so the side of the couch was being dragged on the dirty floor at one point. Slightly disappointed with the moving experience part as I paid a lot of money for the service. However, I do plan to purchase (smaller items that I can personally move) again.
Tarrea Tolbert
Google
4
Alex and his team were fantastic. Very personable. Very professional and efficient. My issue is with the Remoov website and process. They say to take photos of what you want removed, and they will send you a quote. If you accept the quote - you schedule the pickup. What they DON'T tell you is that you need to take a picture of EVERY SINGLE thing. If you're getting rid of a bed - you need to take a picture of the bed AND the box spring AND the mattress. If you're getting rid of shelves, that's fine - but they don't resell shelves. They go to the "dump" and they charge you a recycle fee. Same with other furniture. Except there's no receipt for the dump fee. Once the stuff is out of your house, it's gone. I find it hard to believe that they really "dumped" all the brand new furniture. Also - you cannot get ANYBODY on the phone during the removal. AND, there's no follow up. And, even if you ask: "are there any other fees," and Remoov says "no" - the truth is - there are. If they decide something will cost more to dispose of than estimated - they charge you. Also - beware - there's a tip. That's not mentioned anywhere - though it's really not unexpected. The guys were great. And honestly, when moving out - it's a relatively small price to pay to avoid the hassles of moving yourself. But the process was not as transparent as the website suggests.
Alex and his team were fantastic. Very personable. Very professional and efficient. My issue is with the Remoov website and process. They say to take photos of what you want removed, and they will send you a quote. If you accept the quote - you schedule the pickup. What they DON'T tell you is that you need to take a picture of EVERY SINGLE thing. If you're getting rid of a bed - you need to take a picture of the bed AND the box spring AND the mattress. If you're getting rid of shelves, that's fine - but they don't resell shelves. They go to the "dump" and they charge you a recycle fee. Same with other furniture. Except there's no receipt for the dump fee. Once the stuff is out of your house, it's gone. I find it hard to believe that they really "dumped" all the brand new furniture. Also - you cannot get ANYBODY on the phone during the removal. AND, there's no follow up. And, even if you ask: "are there any other fees," and Remoov says "no" - the truth is - there are. If they decide something will cost more to dispose of than estimated - they charge you. Also - beware - there's a tip. That's not mentioned anywhere - though it's really not unexpected. The guys were great. And honestly, when moving out - it's a relatively small price to pay to avoid the hassles of moving yourself. But the process was not as transparent as the website suggests.
Daniel O.
Yelp
3
Team arrived on time, ready for the pickup. One of the team members was not great in the move, he banged up our wall while moving the furniture so we ended up helping move our chairs, which slightly defeat the purpose of hiring the team. And one of the glass leafs of our table definitely got dinged up as well. Overall the skills and professionalism of the team was lacking.
Team arrived on time, ready for the pickup. One of the team members was not great in the move, he banged up our wall while moving the furniture so we ended up helping move our chairs, which slightly defeat the purpose of hiring the team. And one of the glass leafs of our table definitely got dinged up as well. Overall the skills and professionalism of the team was lacking.
Priya G.
Yelp
3
My wife used Remoov a few months ago and so did one of my friends for a move out. This is sort of a combo/general review highlighting some pros and cons from all of those experiences. In summary Remoov is ok, not great, but worth checking out for certain things. It's basically the startup version of Junk King or 1-800-GOT-JUNK. That can be good and bad. Pros: they're quick to respond, their website is decent (better than the competition) but still needs a lot of work and is buggy/messy, and they have a somewhat unique offering in that they can try to sell items for you and not just junk it all like their competition would. They also take the hassle out of haggling and selling with randos, which I like. Their pricing is pretty competitive, but can go up a lot at their discretion when they actually do the pickup + they ask for tip unexpectedly after the pick up so what you see in their initial quote is not what you end up paying. Cons: I wholeheartedly agree with most of the recent negative reviews on here so go take a look at those. In addition to those: 1) Their reselling option is good in theory but messy in practice. If you want to sell your things for top dollar just use OfferUp or Facebook Marketplace and skip Remoov. If you want the convenience of having someone pick it up and sell it for you, Remoov is worth considering. Remoov works by giving you a quote based on a SINGLE PICTURE (their buggy website won't let you submit more than one) and then they give you a quote and come pick it up. They will not even attempt to sell something if it looks slightly used, but that's obviously very difficult for them to tell from one photo, so when they get to your house be prepared for them to say "oopsie no we can't" and then you're left with a difficult decision of whether to send them home or just junk it (for an ADDITIONAL fee). That all means that you're probably: (a) going to spend more than they quoted you and (b) not be able to sell as much as you thought you would when they gave you the quote unless you're only giving them stuff that is basically brand new. 2) For the actual resale portion, they fairly openly publicize that they list items at the highest price and then steadily decrease the price until it sells. That means savvy buyers can just wait until an item gets heavily discounted to pounce on it. So if your kitchen table is "quoted" at $1,000, you might only sell it for $300, in which case you only get 50% of that ie $150. Not so great, but better than nothing. Of course your results may vary there. 3) As others have noted, they ask for a tip. OBVIOUSLY it's optional, but we all know how that works. It's a pressure tactic to offload employee wages to customers instead of just paying them market rate base salary and not asking for tips. Their guys are hard workers and deserve to be paid well, but asking for a 15-20% tip on top of a several hundred dollar pickup is annoying af. I also see that the CEO likes to leave passive aggressive responses to everyone here, so I'm trying to be as fair and balanced as I possibly can. I'm sure we will hear what he thinks about my post shortly. Most of my complaints are pretty easily solvable so I think I'd use them again if they make some improvements. I'll definitely use them again if I need to sell a piece of furniture or something very large and in excellent condition that I need to get rid of but can't sell/transport easily. In most other cases, I'll probably just junk my stuff using a dedicated junker or try my hand at hawking it on FB marketplace in the future.
My wife used Remoov a few months ago and so did one of my friends for a move out. This is sort of a combo/general review highlighting some pros and cons from all of those experiences. In summary Remoov is ok, not great, but worth checking out for certain things. It's basically the startup version of Junk King or 1-800-GOT-JUNK. That can be good and bad. Pros: they're quick to respond, their website is decent (better than the competition) but still needs a lot of work and is buggy/messy, and they have a somewhat unique offering in that they can try to sell items for you and not just junk it all like their competition would. They also take the hassle out of haggling and selling with randos, which I like. Their pricing is pretty competitive, but can go up a lot at their discretion when they actually do the pickup + they ask for tip unexpectedly after the pick up so what you see in their initial quote is not what you end up paying. Cons: I wholeheartedly agree with most of the recent negative reviews on here so go take a look at those. In addition to those: 1) Their reselling option is good in theory but messy in practice. If you want to sell your things for top dollar just use OfferUp or Facebook Marketplace and skip Remoov. If you want the convenience of having someone pick it up and sell it for you, Remoov is worth considering. Remoov works by giving you a quote based on a SINGLE PICTURE (their buggy website won't let you submit more than one) and then they give you a quote and come pick it up. They will not even attempt to sell something if it looks slightly used, but that's obviously very difficult for them to tell from one photo, so when they get to your house be prepared for them to say "oopsie no we can't" and then you're left with a difficult decision of whether to send them home or just junk it (for an ADDITIONAL fee). That all means that you're probably: (a) going to spend more than they quoted you and (b) not be able to sell as much as you thought you would when they gave you the quote unless you're only giving them stuff that is basically brand new. 2) For the actual resale portion, they fairly openly publicize that they list items at the highest price and then steadily decrease the price until it sells. That means savvy buyers can just wait until an item gets heavily discounted to pounce on it. So if your kitchen table is "quoted" at $1,000, you might only sell it for $300, in which case you only get 50% of that ie $150. Not so great, but better than nothing. Of course your results may vary there. 3) As others have noted, they ask for a tip. OBVIOUSLY it's optional, but we all know how that works. It's a pressure tactic to offload employee wages to customers instead of just paying them market rate base salary and not asking for tips. Their guys are hard workers and deserve to be paid well, but asking for a 15-20% tip on top of a several hundred dollar pickup is annoying af. I also see that the CEO likes to leave passive aggressive responses to everyone here, so I'm trying to be as fair and balanced as I possibly can. I'm sure we will hear what he thinks about my post shortly. Most of my complaints are pretty easily solvable so I think I'd use them again if they make some improvements. I'll definitely use them again if I need to sell a piece of furniture or something very large and in excellent condition that I need to get rid of but can't sell/transport easily. In most other cases, I'll probably just junk my stuff using a dedicated junker or try my hand at hawking it on FB marketplace in the future.
Jacob P.
Yelp
3
The team was fast... too fast. In their rush, they damaged one of my more valuable pieces of furniture, then started to get more progressively curt and rude, even trying to leave valuable items behind to get done and on to the next thing. The customer service person, Eric, was nice about the situation, though. Their business concept is a good one, but needs to be drilled more strongly into the front line staff. This isn't simply a junk hauling outfit.
The team was fast... too fast. In their rush, they damaged one of my more valuable pieces of furniture, then started to get more progressively curt and rude, even trying to leave valuable items behind to get done and on to the next thing. The customer service person, Eric, was nice about the situation, though. Their business concept is a good one, but needs to be drilled more strongly into the front line staff. This isn't simply a junk hauling outfit.
Jason B.
Yelp
3
If they had been on time, I would have left them 5 stars. I had set a window for 8 to 11 AM. I received no call or text or any confirmation, so at 9:30 I decided to call and confirm they were actualy coming. The receptionist assured me they were, and would notify me 30 minutes before arrival. At 10:40, I had not heard anything, so I called again, the receptionist told me she'd reach out to the movers nad get back to me. At 10:55 I received a text they were 20 minutes out. They did eventually show up at 11:25. All I'm saying is a confirmation call that morning telling me they would be toward the end of my window would have been appreciated. That said, they did good work and worked quickly once there.
If they had been on time, I would have left them 5 stars. I had set a window for 8 to 11 AM. I received no call or text or any confirmation, so at 9:30 I decided to call and confirm they were actualy coming. The receptionist assured me they were, and would notify me 30 minutes before arrival. At 10:40, I had not heard anything, so I called again, the receptionist told me she'd reach out to the movers nad get back to me. At 10:55 I received a text they were 20 minutes out. They did eventually show up at 11:25. All I'm saying is a confirmation call that morning telling me they would be toward the end of my window would have been appreciated. That said, they did good work and worked quickly once there.
Jack F.
Yelp
3
Very late in reviewing - we used Remoov in April 2025. The Good: They were very easy to book, arrived on time, took everything we’d asked them to and even allowed us to add an item on the spot. The sorting of items into sell (consignment), donate and landfill made sense and we eagerly awaited news of sales. The Bad: I feel like the process kind of fell apart from there. It wasn’t readily apparent to us where these items were being marketed. Several of the pieces of furniture were high quality and in perfect condition so we felt confident that we were going to get something out of this. But basically the time just ticked by and expired without a single sale. The Conclusion: It’s a great company for removing your stuff. They are professional and were, for us, competitively priced compared to other removal services. That said, it feels like the promise of consignment is a hook without transparency or followthrough. I perused a lot of the 5 star reviews and most folks either don’t mention it or have just had their furniture picked up so they don’t know how it’s going to end. I have to wonder, if not one piece of our furniture sold then how hard is Remoov actually working at selling it? I’d love to know what percentage of customers are getting anything back for their consignments. I’m guessing not many are and it’s kind of a bummer since it’s such a great concept.
Very late in reviewing - we used Remoov in April 2025. The Good: They were very easy to book, arrived on time, took everything we’d asked them to and even allowed us to add an item on the spot. The sorting of items into sell (consignment), donate and landfill made sense and we eagerly awaited news of sales. The Bad: I feel like the process kind of fell apart from there. It wasn’t readily apparent to us where these items were being marketed. Several of the pieces of furniture were high quality and in perfect condition so we felt confident that we were going to get something out of this. But basically the time just ticked by and expired without a single sale. The Conclusion: It’s a great company for removing your stuff. They are professional and were, for us, competitively priced compared to other removal services. That said, it feels like the promise of consignment is a hook without transparency or followthrough. I perused a lot of the 5 star reviews and most folks either don’t mention it or have just had their furniture picked up so they don’t know how it’s going to end. I have to wonder, if not one piece of our furniture sold then how hard is Remoov actually working at selling it? I’d love to know what percentage of customers are getting anything back for their consignments. I’m guessing not many are and it’s kind of a bummer since it’s such a great concept.
Patti M
Google
2
I had the Remoov team come pick up 3 high-value items back in January 2025 for selling (as well as many others to be donated or tossed). First off, when the movers came, they did not bring any protective accessories to move the furniture and ended up leaving some deep scratches in the floor. I filed this complaint with Remoov as well, and they told me the mover would get in touch directly to resolve it. He did, and guilt-tripped me, saying he'd have to compensate me personally out of his own pocket for the scratches. It was very uncomfortable. Thankfully, I was able to work with the landlord to not turn it into a situation. Secondly, I received no updates or money and eventually filed a ticket with customer service this month (September 2025). Within a few days, they updated my account and made my cashout available. However, if I hadn't said something, I never would have gotten my money. Make sure you follow up with the team and get your cut. Lastly, the total amounts that they sell the items for are comically low. My $1,400 sofa from IKEA (I had provided a link as proof), which was only a few months old and barely used, supposedly sold for $146 total. A massive $400 electric standing desk (also brand new) sold for $73 total. Again, that was NOT my cut of their sale; that's how much they apparently sold my items for. I won't be using Remoov again to get rid of my stuff, but I will definitely look into buying from them since they apparently don't know how to price their items correctly. I'm giving 2 stars instead of 1, because I do think it's a solid concept if you don't care about getting paid for your items. Just watch out for your floors.
I had the Remoov team come pick up 3 high-value items back in January 2025 for selling (as well as many others to be donated or tossed). First off, when the movers came, they did not bring any protective accessories to move the furniture and ended up leaving some deep scratches in the floor. I filed this complaint with Remoov as well, and they told me the mover would get in touch directly to resolve it. He did, and guilt-tripped me, saying he'd have to compensate me personally out of his own pocket for the scratches. It was very uncomfortable. Thankfully, I was able to work with the landlord to not turn it into a situation. Secondly, I received no updates or money and eventually filed a ticket with customer service this month (September 2025). Within a few days, they updated my account and made my cashout available. However, if I hadn't said something, I never would have gotten my money. Make sure you follow up with the team and get your cut. Lastly, the total amounts that they sell the items for are comically low. My $1,400 sofa from IKEA (I had provided a link as proof), which was only a few months old and barely used, supposedly sold for $146 total. A massive $400 electric standing desk (also brand new) sold for $73 total. Again, that was NOT my cut of their sale; that's how much they apparently sold my items for. I won't be using Remoov again to get rid of my stuff, but I will definitely look into buying from them since they apparently don't know how to price their items correctly. I'm giving 2 stars instead of 1, because I do think it's a solid concept if you don't care about getting paid for your items. Just watch out for your floors.
Dasha G.
Yelp
2
One of the Movers told me he had problems unloading the warehouse. When he collected payment he told me the furniture could not be sold as the 6 padded chairs were scratched. They were not. He donated them. I would have preferred they be sold as they were only 3 years old and in good shape. Sorry I don't like to complain but I will not be using your services again. I hope this information is helpful to you

One of the
Movers told me he had problems unloading the warehouse.  When he collected payment he told me the furniture could not be sold as the 6 padded chairs were scratched.  They were not.  He donated them.  I would have preferred they be sold as they were only 3 years old and in good shape.  Sorry I don't like to complain but I will not be using your services again.  I hope this information is helpful to you

Sid R.
Yelp
2
Four months ago, this company picked up my living spaces couch. I see online that they collected the item, but didn't do anything with it- no listed, sold, donated, etc.

Four months ago, this company picked up my living spaces couch. I see online that they collected the item, but didn't do anything with it- no listed, sold, donated, etc.

Melissa R.
Yelp
4.5
Hugo and his team were quick and effective. The whole experience was easy and smooth. I requested multiple reassessments of my furniture because I managed to sell some on my own, and they re-evaluated stuff for free every time.
Chetan Gandotra
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We don't edit or filter reviews based on sentiment. Every review you see here was left by a real customer on a third-party platform. If you'd like to learn more them or book a service, visit remoov.com.

FAQ

Is Remoov legit?
Based on 500+ reviews collected across multiple independent platforms, Remoov holds an average rating of 4.8 out of 5. The majority of customers highlight punctuality, professionalism, and the convenience of the donation pickup model.
How does Remoov compare to 1-800-GOT-JUNK or LoadUp?
Unlike traditional junk removal services, Remoov focuses on rehoming items through selling (consignment/auction), donating to partnered organizations and using recycling centers rather than landfills. Customers who prioritize value and sustainability tend to rate this as a key differentiator.
Are these reviews verified?
All reviews on this page were posted on third-party platforms (Google, Yelp, Nextdoor). We link to the original source wherever possible.
What if I want to leave a review?
You can leave a review for Remoov directly on Google, Yelp, or Nextdoor. We periodically update this page as new reviews come in.
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